Recommended starting point
Quick Fix
fromUS$1,250
One useful fix.
A defined report, workflow or operational bottleneck.
BUILT AROUND YOUR BUSINESS.Illustrative business scene and workflow
SCOPE FIRST. PRICE IN WRITING.
Start small. Build what you need.
System Sprint
fromUS$4,500
A connected workflow.
Bring the steps, tools and handoffs into one working process.
Ops Build
fromUS$15,000
A wider operational system.
Connect processes across your business around clear ownership.
Starting prices in USD. Scope, final price and inclusions agreed in writing before work begins.
Quick Fix scope & timing
One defined operational bottleneck, a map of the current process, agreed ownership, a practical improvement and a documented handover.
Quick Fix typically takes 5–7 business days after scope, inputs, payment and a start date are agreed. Larger projects are scoped separately.
BETWEEN ONE STEP AND THE NEXT
Make the handoff
part of the process.
A useful system tells your team what’s happened, who owns it and what comes next.
ILLUSTRATIVE SERVICE BUSINESS WORKFLOW
Accepted shouldn’t mean forgotten.
The customer says yes. The approval sits in an inbox while the team waits for a job to appear.
- Job
- Kitchen tap replacement
- Owner
- Office coordinator
- Next step
- Confirm access and book the visit.
An accepted quote creates a scheduling task with a named owner.
THE WORK IN PRACTICE
Make ownership visible before adding more software
Does this sound familiar?
- Work stalls between field staff and the office
- The owner has to chase every next step
- No shared definition of when a job is ready or complete
What we deliver
We map one current process, identify where work waits, agree responsibilities and implement a practical improvement. The handover records the next action, owner, completion criteria and exception path. Sometimes the right fix is a clearer procedure rather than an automation.
Delivered remotely from New Zealand for US businesses. Scope, USD pricing and working arrangements are agreed before work begins.
ILLUSTRATIVE WORKFLOW
Completed work to office review
Illustrative example: a field team marks a job ready for review only when notes, time and required approvals are present. The office owns the review queue. Missing information returns to a named person, so the business owner does not have to coordinate every handoff.
Before you start
Who is this service for?
Service-business owners and office teams dealing with repeated coordination problems: unclear job status, missed handoffs or a process that depends on one person remembering everything.
Will our team need to be involved?
Yes. The people doing the work help confirm the current process, realistic responsibilities and exceptions. We agree the required input and review points when scoping.
What will we receive?
A defined improvement, a map of the relevant process, agreed ownership and documented handover steps. Any software build or automation is described in the written scope.
How is this different from workflow automation?
Operations work establishes what should happen and who owns it. Automation executes a repeatable part of that process. We can assess both, but do not assume more software is the answer.
How do we introduce the change?
Agree a small process boundary, trial representative jobs with the team and record exceptions before wider use. Training and ongoing support requirements are confirmed as part of scoping.
LET’S MAKE IT WORK
What’s the one thing
you’d fix first?
A report, a repetitive task or a handoff that keeps getting stuck. Tell us about it.
Four questions. Your next step. No email required.